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FAQs

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Would you like to experience the Winterwonder Mörbisch up close? Be quick to reserve your tickets – demand is high!

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Opening hours & tickets

  • When is the Winterwonder Mörbisch open?

    The Winterwonder Mörbisch is open from November 23, 2024 to January 5, 2025 on weekends – Friday to Sunday – from 3:00 p.m. to 10:00 p.m. Admission is not possible outside of opening hours.

    The last admission is at 8:30 p.m.

  • Where can I buy tickets for Winterwonder Mörbisch?

    Tickets for Winterwonder Mörbisch can be purchased through oeticket. If tickets are still available, they can also be purchased at the box office on the night.

    It is also possible to purchase tickets from official oeticket outlets – for example, newsagents and the Kultur und Kongress Zentrum Eisenstadt.

  • Will there be a box office?

    Yes, there will also be a box office at the Winterwonder Mörbisch. Here you can purchase tickets for the respective day if any are still available. On opening days, the box office is open from 3 to 8:30 p.m..

  • Do children need tickets?

    Yes, children also need a ticket to visit the Winterwonder Mörbisch. Children up to 6 years do not pay admission. Children aged 6 to 15 years pay € 9 admission.

  • What payment options are available when purchasing online tickets?

    When purchasing online tickets for the Winterwonder Mörbisch, the following payment options are available: credit card, direct transfer, EPS online transfer, Paypal, Klarna invoice, Klarna installment purchase, Google Pay, Apple Pay.

  • Are the tickets personalized or named?

    No, the tickets are not tied to a name. 

  • Are the tickets tied to a specific day?

    Yes, when you buy the tickets, you have to select the desired day. The purchased tickets are valid only on that day.

  • Are there discounts for seniors, students and recruits?

    Senior citizens, students and recruits with ID pay the reduced price of €15. For the family package (2 adults + 1 child), visitors pay €40 and €3 for each additional child.

  • Are there discounts with the Burgenland Card?

    Yes. Holders of the Burgenland Card can visit the Winterwonder Mörbisch for free. The Burgenland Card serves as an admission ticket and must be shown. Information about the Burgenland Card is available at card.burgenland.info. 

  • How do I get my ticket?

    Online customers can choose between ticketdirect (download the ticket after ordering), domestic mail delivery (with additional costs), domestic express delivery (with additional costs), collection from a Libro store in Austria or collection from the ticket center or advance booking office.

    Here you can see all ticket outlets.

  • Do I have to print out the ticket?

    There will be ticket scanners at the entrance. It is not absolutely necessary to print out the tickets. These can also be shown as a PDF on a smartphone. 

  • Are there discounts for people with disabilities?

    People with disabilities and one companion each receive a 40% discount on tickets for Winterwonder Mörbisch. A disability pass must be presented for this. Tickets for people with disabilities are issued directly through the Oeticket hotline. You can reach the hotline at 0900-9496096.

  • Are there discounts for groups?

    For large groups of 15 people or more, there is a 10% discount when booking through my burgenland Travel. Large groups of 40 people or more receive a 20% discount when booking through my burgenland Travel.

  • Will there be season tickets? 

    Yes, there will be season tickets. These cost €49 for adults and €29 for children. 

  • What services are included in the ticket price? 

    The ticket for Winterwonder Mörbisch includes the projection shows on the floating stage (every hour from 4:30 p.m.), a visit to the Christmas village, the children's program and the program highlights on the stages (readings, concerts, etc.).

  • What happens to tickets in the event of a cancellation?

    Any cancellation of the event will be communicated as early as possible. For online tickets, the money will automatically be refunded. Tickets purchased through advance ticket sales outlets can be exchanged at the box office for another day. 

  • Does the Burgenland Family Card offer discounts?

    Yes, the Burgenland Family Card offers a 20% discount on non-discounted tickets at the box office. 

Travel & accommodation

Accessibility & visit

General

Do you have any questions? Please feel free to contact us.

Please send any questions you may have about Winterwonder Mörbisch to info@burgenland.info. You can also call us on +43 2682 63384. The Burgenland Tourism office is open from Monday to Friday. You can reach us from Monday to Thursday from 8:30 a.m. to 5:00 p.m. and on Friday from 8:30 a.m. to 2:00 p.m.


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