Yes, there will also be a box office at Winterwunder Mörbisch. A surcharge of € 1.50 per ticket will be payable at the box office. The box office opens at 3:30 p.m.

Yes, children also need a ticket to visit the Winterwonder Mörbisch. Children up to 6 years do not pay admission. Children aged 6 to 15 years pay € 9 admission.

No, the tickets are not tied to a name. A name must be provided when purchasing season tickets, which are therefore linked to the name provided.

When purchasing tickets, you must select the desired day. The purchased tickets are only valid on that day.

For more flexibility—or if you want to give tickets as a gift—you can purchase gift tickets, which are not tied to a specific day.

Senior citizens, students and recruits with ID (please bring proof with you) pay the reduced price of € 15 in advance sale. For the family package (2 adults + 1 child), visitors pay € 40 and € 3 for each additional child.

People with disabilities and one companion each receive a 40% discount on tickets for Winterwonder Mörbisch. A disability pass must be presented for this. 

For large groups of 15 people or more, there is a 10% discount when booking through my burgenland Travel. Large groups of 40 people or more receive a 20% discount when booking through my burgenland Travel.

Yes. Holders of the Burgenland Card can visit Winterwonder Mörbisch free of charge. The Burgenland Card is also your admission ticket to Winterwonder Mörbisch. You can therefore go directly to the entrance with your valid Burgenland Card. You do not need to purchase an admission ticket in advance or at the box office.
 

Please note that admission is possible once per day and the visit can only take place during the validity period of the Burgenland Card. Information about the Burgenland Card is available at card.burgenland.info.

It is not absolutely necessary to print out the tickets. They can also be presented as a PDF on your smartphone or in your wallet.

Yes, holders of the Burgenland Employee Card can visit Winterwonder Mörbisch free of charge. The Employee Card also serves as your admission ticket to Winterwonder Mörbisch. You can therefore go directly to the entrance with your valid Employee Card. You do not need to purchase an admission ticket in advance or at the box office.

Please note that admission is limited to once per day.

Yes, tour guides pay admission, but benefit from their group's group discount (10% discount for groups of 15 or more, 20% discount for groups of 40 or more). If you have any questions about tour groups, please contact my burgenland Travel.

In this case, the group price is applied as a flat rate to the total price, which means a discount on all tickets in every category.

Example: For a group of 40 children and 10 accompanying adults, the group discount of 20% is applied to all tickets in all categories.

In the event of weather-related cancellation of the event 2 hours before the scheduled start time (04:00 p.m.), the full ticket price will be refunded via the payment method used at the time of purchase. Ticket purchasers will be notified of the cancellation by email. Any changes or cancellations will be announced on social media channels.

The 200 bus line runs from Vienna Central Station to Eisenstadt at regular intervals. From Eisenstadt, the 285 and 286 bus lines run to Mörbisch am See. You can find a timetable at ÖBB and VOR. The nearest train station is in Schützen am Gebirge.

Yes, there are numerous parking spaces in the area of the festival theater that can be used free of charge.

Yes, there are public charging stations for electric cars in the parking lot.  

You can travel to Winterwunder Mörbisch with the Burgenland shared taxi service (BAST). There is a stop right next to the lakeside resort. You can reach the hotline on 0800 500 805. It is available 24 hours a day, seven days a week.

You can also find more information on the website.

Yes, there are ways to travel to Winterwonder Mörbisch by public transport. From November 22, 2025, to January 4, 2026, Blaguss will take you from Vienna to the Rust Advent Mile and Winterwunder Mörbisch every Saturday and Sunday. Details of the offer can be found here.

The free Christkindl Express offers convenient transportation to and from the region's most beautiful Advent markets on weekends from November 21 to December 21, 2025. You can find the timetable here.

Note for wheelchair users: To ensure that everything runs as smoothly as possible, please contact Verkehrsbetriebe Burgenland in advance. You can reach Verkehrsbetriebe Burgenland at +43 800 500 805.

Yes, there are wheelchair-accessible restrooms on the ground floor behind Café Alsen and on the first floor between blocks B and C.

Designated parking spaces are available for people with disabilities directly at the festival hall. These can be used with a permit for people with disabilities.

Yes, there are around 2,500 seats in the grandstand. There are a few seats in the Christmas market area. 

No, dogs are not allowed on the grounds of Winterwonder Mörbisch.

Yes, the Christmas market offers regional specialties. Food and drinks can be purchased and consumed. The consumption of food and drinks brought from outside is not allowed (except for baby and infant food).

There is a program that children can participate in. However, there is no childcare provided by pedagogues. Parents are responsible for their children. 

Yes, for private and personal purposes, filming and photography is allowed on site. Professional or commercial photography and filming of the floating stage is not allowed.

There will be a lost and found stand on the Christmas market premises. You can contact us if you have lost any personal belongings.

Yes, in addition to food and drinks, there are also exhibitors at the Christmas market who offer handicrafts.